Privacy Policy

At Orlaviere™, operated by Chongqing Xingjiling Network Technology Co., Ltd., we value the trust you place in us. This notice explains how personal information may be collected, used, and protected when you browse our jewelry collections, place an order, or contact our customer care team.

1. Information We Receive

Depending on how you use our store, we may collect:

  • Your name, email address, and phone number
  • Shipping and billing information
  • Order, checkout, and transaction details
  • Messages sent to customer support
  • Browser, device, IP address, and website activity
  • Cookie and advertising-related information

Payment information is processed through authorized payment providers. We do not directly retain complete card details after checkout.

2. Why We Use Your Information

Your information may be used to:

✦ Confirm, prepare, and deliver your order
✦ Send shipping, tracking, and service updates
✦ Respond to product or order-related questions
✦ Improve our website and shopping experience
✦ Detect suspicious activity and reduce fraud
✦ Provide relevant offers when you have given permission

3. Secure Shopping

We use reasonable administrative and technical safeguards, including encrypted website connections and secure checkout services, to help protect customer information.

While no online system can guarantee absolute security, we regularly aim to reduce unnecessary access and keep information limited to legitimate business needs.

4. Trusted Service Partners

We do not sell or rent your personal information.

Certain information may be shared with carefully selected partners that help us operate the store, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Website and analytics services
  • Customer support tools
  • Marketing and advertising platforms

These partners receive only the information reasonably needed to perform their services.

5. Cookies & Website Tools 🍪

Cookies may be used to remember your cart, support checkout, understand website performance, and improve advertising relevance.

You may manage or disable cookies through your browser settings. Please note that some store features may not work properly when cookies are restricted.

6. Promotional Messages

When you choose to subscribe, Orlaviere™ may send product news, collection updates, or special offers.

You may unsubscribe at any time by selecting the unsubscribe option included in our emails.

7. Children’s Information

Our store is not intended for children under the age of 13, and we do not knowingly collect their personal information.

If we become aware that such information has been provided, we will take reasonable steps to remove it.

8. Your Privacy Choices

Where permitted by applicable law, you may ask us to:

  • Review the personal information we hold
  • Correct inaccurate information
  • Request deletion of eligible information
  • Withdraw certain marketing permissions

Requests may require reasonable identity verification before they can be completed.

9. Updates to This Notice

This Privacy Notice may be revised when our services, business practices, or legal obligations change. The latest version will always be published on this page.